Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Madera Productions ships merchandise to locations within the United States to the lower 48 states. Additionally, Madera Productions ships merchandise to Alaska, Hawaii, Puerto Rico, Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Madera Productions ship carefully and responsibly and each item is insured against shipping damage or loss.  We cannot insure on international shipments.  We ship in good special sized boxes and use recylable shipping supplies where possible.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Madera Productions reserves the right to change its payment procedures at any time without prior notice to you.

    Returns are accepted within 30 days of purchase for defects or damages.  No returns on special orders unless for damage or defects.

    With wood being a natural product it is prone to discolorations, and movement after the product is made.  The seller cannot warranty natural changes in the wood.